During 2016 we commenced a programme of refurbishing the interior of the Home and this has now been completed – thank you all for your tolerance, patience and understanding during this period of disruption however I’m sure that you will agree that the results have been very well worthwhile.
Swallows Meadow Court’s most recent Inspection by the CQC (Care Quality Commission) July 2017 judged the service against the following standards: Safe?, Effective?, Caring?, Responsive? and Well led? The service was rated to be “Good” in all areas but received the highest accolade of “Outstanding” for Caring and that is what our people are all about.
Following an intense Company wide audit by Investors in People Solihull Care Ltd has achieved the Gold (previously Silver) Standard and this is in recognition of the manner in which the organisation operates and the excellent quality of service delivered by our staff to all of those receiving our care and support.
Our Domiciliary Care Service has recently appointed a new Manager: Catherine Taylor- Dowe. Catherine has many years experience in the Care Sector and we are looking forward to working together with her in developing and expanding our existing high quality service to the wider Community.
Before the year is out we hope to replace our ageing Minibus and also give our Website a makeover.